send link to app

Agent Mobile Experience app for iPhone and iPad


4.0 ( 6080 ratings )
Business Productivity
Developer: Total.Care Holdings LLC.
Free
Current version: 23.3.0, last update: 6 months ago
First release : 03 Jan 2023
App size: 61.08 Mb

Enable your team to manage customer phone and text interactions on-the-go with this mobile application.

An all-in-one collaboration tool used across the world to mobilize your workforce while keeping you connected to your customers and prospects.

Never miss another sale or service opportunity.

- Enable on-the-go employees to stay connected to clients and colleagues no matter where they are
- Maintain a single business identity across all employee mobile devices
- Sign in as a softphone, VoIP device, or PSTN device
- Set availability (Ready or Not Ready) to route business phone calls and text messages and respond on behalf of the organization
- Check the status of colleagues
- Gain insights into call, text, email, chat and social channel volumes and see what is waiting in queue
- Transfer and requeue conversations to another queue or external destination

Use of the CallCorp app requires a paid subscription and is only available for existing customers. Data charges and voice minutes may apply to mobile app usage.